Terms & Conditions
1. Detailed description of goods
r3Nutrition is a business in the Fitness and anti-aging industry industry that supplies high quality supplements to combat the affect of aging and support athletes in teh pursute of their goals.
Please see product informaiton in the catalogue for additional information on the product and services.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 busines days and delivery confirmed by way tracked courier or ordinary mail tracked.
Shipping Terms and Duration
- 2 - 5 days shipping time within South Africa, form date of shipment
- 3 - 4 weeks for international sales which are shipping by registered post.
3. Our Money Back Guarantee
R3 Nutrition CC, will refund you for the unused portion of any product purchased from us directly online less postage if:
- You are not satisfied with the contents of the package.
- It is damaged to a point that it inhibits the use of the product.
- The product does not agree with you in any way.
- All packaging supplied is returned to R3 Nutrition.
- All unused or damaged product is returned to R3 Nutrition.
4. Return and Refunds policy
The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% charge for administration costs.
The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider's standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.
Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to email@example.com
r3Nutrtion shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal "information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
6. Payment options accepted
Payment may be made via Visa, MasterCard, Cards or by bank transfer into the r3Nutriotion bank account, the details of which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for (Your Company) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by r3nutrition separately from card details which are entered by the client on DPO PayGate's secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
r3Nutrition takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and r3Nutrition chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
r3Nutrition may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by r3Nutrition close corporation based in South Africa trading as r3Life and with registration number 2010 / 102765 /23 and MD Sowter Member.
14. r3Nutrition contact details
Please see contact us page : http://www.r3nutrition.com/contact-us